Shipping Policy

Last Updated: July 2026

At Tarana, every piece of jewellery is handcrafted and handled with care, right from our warehouse in Ahmedabad to your doorstep. Here is everything you need to know about how your order is processed and shipped.

Order Processing

Once you place an order, it is immediately recorded in our system. Your product is packed on the same day the order is placed and shipped out the following day. Orders placed on weekends or public holidays will be packed and shipped from the next working day. During product launches, exhibitions, festive seasons, or promotional events, processing times may be slightly longer, and we appreciate your patience during these periods.

Delivery Timeline

Orders are shipped from our Ahmedabad warehouse. Estimated delivery timelines are:

• Within Gujarat: 2 to 4 working days
• Rest of India: 4 to 8 working days

These timelines exclude weekends, festival holidays, national holidays, and any delays caused by natural or unforeseen circumstances such as heavy rain or other weather disruptions. Delivery timelines are estimates and may also vary depending on your exact location, our courier partner, and other circumstances beyond our control.

Shipping Charges

A flat shipping charge of ₹100 applies per order. On orders of ₹5,000 or above, shipping is completely free.

Order Tracking and WhatsApp Updates

We keep you informed at every stage of your order journey. You will receive WhatsApp alerts covering each step, from order confirmation and packing to dispatch and shipping updates, so you always know exactly where your order stands. Once your order is dispatched, tracking details will also be shared with you.

Delivery Address and Availability

Please ensure that the shipping address and contact number provided at checkout are accurate and complete. Tarana Lifestyle is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information, customer unavailability at the time of delivery, courier service delays, or natural disasters, strikes, or other events beyond our control.

Unboxing Video Requirement

We request that you record a clear, unedited, and steady video while opening your package, starting before the parcel is opened and continuing until the product is fully unpacked. This video is required in case the product arrives damaged or defective due to mishandling by the shipping courier. If damage is confirmed through the unboxing video, we will process a full refund of your order amount.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at taranaaccessories@gmail.com with the following:

• Your order number
• Clear photographs of the product
• The complete, unedited unboxing video

Please note, without a complete unboxing video, we will be unable to process any damage claims, so we strongly encourage you to record this for every order.

Our Return Policy

We do not accept returns or exchanges on any of our products. Since our jewellery is handcrafted in small batches, each piece is quality checked before shipping to ensure it reaches you in the best condition. In the rare case of shipping damage, please refer to the unboxing video requirement above, this is the only basis on which a refund can be processed.

International Shipping

We accept international orders and payments. Shipping charges for international orders will be calculated based on our shipping policy and standard international shipping rates from India, and will be shared with you before your order is confirmed.

Contact Us

For any shipping-related questions, please reach out to us:

Tarana Lifestyle

 Email: taranaaccessories@gmail.com